Tuesday, May 10, 2011

Diversity is a Positive Challenge

Mere compliance with the law is not sufficient to actually create an organization that values true diversity. Diversity takes a number of forms: gender, age, level of perceived capabilities (disabilities), culture, education, and, language.

Diversity is also good for organizations. No longer is it possible for large business firms to remain competitive without considering globalization as a positive objective. As globalization increases, both domestic and foreign firms find themselves increasingly interdependent on markets, sourcing, and customers. Language differences, understanding the nuances of cultural variation, and establishing good faith with both foreign investors and customers now demands workforce diversity.

The special advisor to the Asia Pacific Foundation of Canada, Sandra Wilking, is cited in a recent study as stating that many Canadian businesses are losing opportunities in the Asia Pacific region due to their concerns about language differences, culture, and business practices. . Assuming that one's regional or national practices will be understood in other cultures is false and self-defeating. Such an attitude is also very expensive.